eVero wins New York care coordination platform deal

By AI, Created 3:16 PM UTC, June 03, 2026, /AGP/ – eVero has been selected by LifePlan CCO and Advance Care Alliance New York to serve as the care management technology platform for more than 50,000 people with intellectual and developmental disabilities across New York State. The move is designed to streamline workflows, improve compliance and give care managers more time with members and families.

Why it matters: - LifePlan CCO and ACANY are using a new technology platform to support care coordination for people with intellectual and developmental disabilities across New York State. - The switch is intended to cut administrative work, improve reporting and support more consistent, person-centered care. - The change affects a network serving more than 50,000 individuals from the north to the south of New York and as far west as the Finger Lakes.

What happened: - eVero said it was selected as the new care management technology platform for LifePlan Care Coordination Organization and Advance Care Alliance New York. - The announcement was made June 5, 2026. - LifePlan and ACANY are both members of the Coordinated Care Alliance of New York. - CCANY said the transition reflects a broader effort to invest in a modern, integrated system for care coordination.

The details: - eVero’s fully integrated SaaS platform is designed to streamline operations, strengthen compliance and improve service consistency and measurable outcomes. - The platform uses automated workflows and real-time data capabilities to reduce administrative burden. - Care managers are expected to spend more time directly supporting members and families. - The platform’s stated benefits include streamlined care management workflows with less duplication of effort. - The system is also built to improve data accuracy and regulatory compliance. - Additional features include better communication across multidisciplinary care teams. - Real-time reporting and analytics are intended to support faster decision-making. - The platform is designed to adapt to changing state and federal requirements. - eVero says the platform is HITRUST-certified and built for the IDD and HCBS sector. - The platform is designed to support compliance with New York State Office for People With Developmental Disabilities standards.

Between the lines: - The deal shows how care coordination groups are leaning more heavily on integrated software to manage complex services, documentation and compliance requirements. - For organizations serving large IDD populations, technology upgrades can shift staff time away from paperwork and toward direct member support. - The partnership also signals continued demand for systems that can handle care management, EHR, self-direction, EVV, eMAR and Medicaid billing in one environment.

What’s next: - LifePlan and ACANY will implement eVero’s platform across their care coordination operations. - The organizations will use the system to support more responsive services for members and families across New York. - eVero says it will continue evolving its offerings to support better health outcomes.

The bottom line: - The deal gives two major New York care coordination organizations a shared digital platform aimed at improving efficiency, compliance and person-centered support.